Frequently Asked Questions

Ordering:

You can visit our retail location at #2172 – 3779 Sexsmith Road, Richmond, BC or you can make your purchase over the phone (604) 273-9700. Suncorp Gold Inc. trading hours are Monday – Friday 9:00 am to 5:30 pm; Saturday 10:00 am to 3:00 pm
There is NO minimum order at Suncorp Gold Inc.
There is NO administrative fee to buy or sell billions at Suncorp Gold Inc.
A price is locked in when you agree to purchase the products with our trader by phone. Depending on the value of the booked order, additional requirements may apply.
At Suncorp Gold, you are not required to submit a deposit for orders.
Due to the volatility and unstable market, Suncorp Gold does not offer online purchases at this moment.
Item(s) being picked up in store must be fully paid and satisfied the clearance period. For further informations, please call Suncorp Gold at (604) 273–9700.
  Payments:
 

  • Not-in-branch - if you ordered by telephone and opt for shipping
    • There are 3 methods of payment
    1. Bank wire transfer
    2. Mail in bank draft
    3. Mail in personal cheque

** Never mail cash via post **

 

  • In-branch
    • Suncorp Gold accepts the following payment methods:
    1. Bank wire transfer
    2. Bank draft
    3. Personal cheque
    4. Interac / Debit card
    5. Cash

All payments must be made payable to Suncorp Gold Inc. and initiated within 3 business days.