How to Place An Order

Bullion Buying Made Easier At Suncorp Gold

No matter if you are calling from Vancouver, Victoria, Calgary, Edmonton, Saskatoon, Regina, Winnipeg, Ottawa, Quebec, Montreal, Toronto, or Halifax. Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.  or Call us Toll Free 1-888-862-2848 or local (604) 273-9700 and talk to us, our traders will walk you through the entire process of buying gold and silver.

 

No Minimum Order - Suncorp Gold believes in pressure-free shopping environment. Just come in and have a chat with us. We are pleased to accept any order regardless of value and size.

No Administration Fee - Unlike major Banks, there is no administration fee to buy or sell bullions at Suncorp Gold.

No Deposit - Suncorp Gold requires no advance payment or deposit needed to buy or sell bullion.

 

Step 1 - Book A Transaction By Phone

While we respect your privacy to the highest degree, Suncorp Gold will ask for your general personal information for record purposes. If you wish to conduct a "not-in-branch" or "phone-in" transaction, and require the items to be shipped. We kindly ask you to prepare your government issued ID in advance. Our traders are glad to provide you live rate quotes over the phone. If a client agreed and choose to proceed with the booking. The quoted rate will be finalized and a confirmation email is sent shortly after. Please see Product Rates Here

Please visit our retail location or call us at (604) 273-9700 or Toll Free at 1-888-862-2848 to speak with our traders. Suncorp Gold Inc. trading hours are as follow:

Monday - Friday        9 a.m. - 5 p.m. PST

Saturday & Sunday   Closed

 

Step 2 - Make Payment

After a transaction was booked, a confirmation email is sent with invoice attached. Payment should be initated within 3 business days. Depending on methods of payment that you prefer, all payment details and instructions are embedded on the invoice. *Depending on the value of the booked order, additional requirements may apply.

For orders over the phone, you may choose to pay by Personal Cheque, Bank Draft, Cashier's Cheque, or Wire Transfer.

 

Step 3 - Receipt Of Payment

When Suncorp Gold received your payment, we will send you an email notification. Depending on the method of payment, cheques and bank drafts are subjected to a 7-10 business days* clearing period. *Exceptions may apply. Products will not be released before clearance of payment and fulfilment of all documentations if necessary.

 

Step 4 - Shipment

After the payment is cleared and verified by our accounting department, Suncorp Gold will ship the package(s) to the purchaser's address accordingly. All package(s) are fully insured upon delivery. Certain products may be back ordered and takes 2-4 weeks to arrive.

All shipments are couriered via Fedex. Signature is required.